Patient satisfaction survey

Improve the patient experience with a patient satisfaction survey

The Patient Satisfaction Survey form is made to collect insightful comments from patients regarding their experiences with your medical facility, clinic, or hospital.

You can learn more about patient satisfaction, find areas that need improvement, and improve the standard of service by using this survey.

Who is it for?

This template is perfect for hospitals, clinics, and other healthcare facilities that place a high priority on patient happiness and want to get feedback from their patients. No matter how big or small the facility is, this survey can assist you in evaluating and improving the patient experience.

Why use Formaloo for your Patient Satisfaction Survey?

You can quickly customize the survey questions using Formaloo, collect replies securely, and do smart data analysis. By using Formaloo, you may speed up the process of gathering customer feedback, get insightful knowledge, and take practical steps to raise patient satisfaction and the general standard of care offered by your healthcare facility.

Learn more about how to customize your form to the next level.

You can get notified each time your users submit their feedback. 

Features used in this template: 

- Score field
- CSAT
- Long text field 
- Yes/No field

You can get instant reports with the data you collected. Easily collaborate with your team to make more informed decisions by using the data to create tables, charts, and boards. Learn more about how to create advanced charts using different sets of data. 

You can use an iframe, script, widget, or chatbot to publish your form on your website. Or you may send users the URL for the form directly. You don't need to be an expert in coding to perform the simple copy-paste action.

Best patient satisfaction survey questions

Here are some critical questions for the patient satisfaction questionnaire:

1. On a scale of 1-10, how likely are you to recommend our medical facility to your friends and family members?
2. Please state your level of satisfaction with the process of booking an appointment with your doctor
3. Did you have any issues arranging an appointment?
4. How would you rate the professionalism of our staff?
5. How would you rate the cleanliness and hygiene at our medical facility?
6. When requesting an appointment, were you given a chance to see your primary care provider?
7. How would you rate the amount of time a doctor spent with you?
8. How would you rate your coordination between different departments?
9. Is this the facility you usually visit in case of an emergency?
10. How would you rate your healthcare provider when it comes to conducting a swift diagnosis?
11. How would you rate your healthcare provider when it comes to prescribing medications?
12. Do you have a health insurance plan currently?
13. How would you rate the overall care provided by our medical personnel?
14. How long did you have to wait to meet the doctor?
15. Were you informed about the side effects and symptoms of the medicines prescribed to you?

Start using the Patient Satisfaction Survey template with Formaloo today and gain valuable feedback that will help you enhance patient experiences and drive continuous improvement in your healthcare services.