Online shopping survey
Gather valuable customer insights
Online shopping survey is designed to help e-commerce businesses gather valuable feedback from their customers. This pre-designed form makes it easy to collect insights about customer satisfaction, preferences, and shopping habits.
Who can use this?
This template is ideal for e-commerce businesses, online retailers, and marketplaces looking to understand their customers better and improve their online shopping experience. It is also useful for marketers and customer experience teams who want to gather data to inform their strategies.
Key features of this template
- Customer Satisfaction Questions: Measure overall satisfaction with the shopping experience.
- Product Feedback: Collect detailed feedback on specific products.
- User Experience Questions: Understand how easy and enjoyable it is for customers to navigate and use your online store.
- Purchase Behavior: Gain insights into the frequency and types of purchases made by customers.
- Open-ended Questions: Allow customers to provide detailed comments and suggestions.
Customization options:
Design the form from the editor that provides a wide range of customization options. Modify fonts and colors, add background images, insert your logo, and personalize the text on buttons and messages.
Watch this video to learn how to elevate your form customization.
Interactive and personalized options
- Add answer piping for a more engaging survey experience.
- Use conditional logic to display relevant questions based on previous responses.
- Receive real-time notifications and emails with each new survey submission.
Publishing and integration
Publish your survey on your website as an iframe, script, widget, or chatbot. Alternatively, send the survey URL directly to your customers via email or social media.
This template is an invaluable tool for e-commerce businesses looking to enhance their online shopping experience by understanding customer needs and preferences. Formaloo's platform makes it easy to customize the template to match your specific requirements, enabling you to start collecting feedback quickly and efficiently.
This survey template is just one of the many pre-designed forms available in Formaloo's gallery.
With a variety of customization options and a user-friendly interface, Formaloo makes it easy to create and manage surveys and forms.
Try it today and see how Formaloo can help you improve your online shopping experience.