Product managers, customer experience (CX) professionals, and business leaders can leverage Formaloo's customizable customer effort score (CES) survey template to measure user experience (UX) friction and identify areas for improvement. This easy-to-use template allows you to tailor the question to a specific task and gather valuable feedback to optimize your product or service.
Gain actionable insights & enhance user experience:
This customer effort score survey template empowers data-driven decision-making to identify and eliminate UX friction, improve customer satisfaction, and drive product adoption.